Terms and Conditions

Terms and Conditions

This website is operated by Medixiva, a brand operated by BlueCoconut, a business registered in the Netherlands. Throughout the site, the terms “we”, “us” and “our” refer to Medixiva as the commercial brand and BlueCoconut as the legal operating entity.

These Terms apply to all users of the site, including but not limited to visitors, browsers, customers, merchants, and content contributors.

Please read these Terms and Conditions carefully before using the website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the store shall also be subject to these Terms and Conditions. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to check this page periodically for updates. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.

  1. Online Store Terms

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.

Any breach or violation of these Terms may result in immediate termination of your Services.

  1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

  1. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or timely sources. Any reliance on the material on this site is at your own risk.

This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

  1. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

  1. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We also reserve the right to limit the quantities of any products or services offered. All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

  1. Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

  1. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.

New features or services introduced in the future shall also be subject to these Terms and Conditions.

  1. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability for any third-party materials, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Please review the third party’s policies carefully before engaging in any transaction.

  1. User Comments, Feedback, and Submissions

If, at our request or voluntarily, you send creative ideas, suggestions, proposals, plans, or other materials (collectively “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium.

We are and shall be under no obligation to maintain comments in confidence, to pay compensation, or to respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

You agree that your comments will not violate any third-party rights and will not contain unlawful, abusive, or malicious material.

  1. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

  1. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for unlawful, misleading, abusive, or harmful purposes, or to interfere with the security or operation of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

  1. Disclaimer of Warranties; Limitation of Liability

The Service and all products provided through it are offered “as is” and “as available,” without any representation, warranties, or conditions of any kind.

In no case shall Medixiva, its directors, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service or any products purchased through it, except where prohibited by law.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Medixiva, its affiliates, partners, employees, and agents from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

  1. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

  1. Termination

These Terms are effective unless and until terminated by either you or us.

We may terminate this agreement at any time if you fail to comply with any provision of these Terms.

  1. Entire Agreement

These Terms, together with the Privacy Policy and other policies posted on our site, constitute the entire agreement between you and us.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, with disputes subject to the exclusive jurisdiction of Dutch courts.

  1. Changes to Terms and Conditions

We reserve the right to update or replace any part of these Terms by posting updates on our website.

  1. Contact Information

Questions about the Terms and Conditions should be sent to info@medixiva.com. 

Legal entity: BlueCoconut, Netherlands.