Orders & Delivery

Orders & Delivery

On this page, you’ll find all information about how we process and deliver your Medixiva order.

Average delivery times
Sustainability is at the heart of how we operate. By shipping our products directly from our trusted suppliers, we reduce unnecessary transport steps, packaging waste, and our overall carbon footprint. This smarter approach also allows us to save on transport, storage, and packaging costs — so we can offer fair pricing without compromising on quality.

We strive to maintain the right balance between sustainability, quality, price, and service. Every order is processed within 24 hours, and the average delivery time is 7–14 days.

Always free shipping
All orders are shipped free of charge, with no minimum order amount required.
Your order is delivered directly to your door at no additional cost.

Track your order
You can easily track your order using our Track & Trace page.
Tracking information becomes available approximately 2–3 days after your order has been placed, allowing you to follow your shipment online and see when your products are expected to arrive.

Questions about your order?
If you have any questions, we recommend first checking our FAQ page, where we’ve answered the most common questions.

Didn’t find what you were looking for?
You can contact us directly, our team is happy to help and aims to respond within 24 hours.