Privacy

Privacy Policy.

This Privacy Policy describes how personal information is collected, used, and shared when you visit or make a purchase from this website.

This website is operated by OliveBrick, a brand operated by BlueCoconut, a business registered in the Netherlands.

If you have questions, contact us at info@olivebrick.com.

1. Personal Information We Collect

Device Information

We automatically collect information about your device to ensure the website loads correctly and to analyze and improve site usage.

This may include browser version, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the site.

Order Information

We collect information necessary to process orders, process payments, arrange shipping, provide invoices and confirmations, and communicate with you.

This may include name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information

When you contact us, we collect the information you provide so we can respond to your request.

2. How We Use Your Data

We use personal information to provide our services, including selling products, processing payments, arranging shipping, fulfilling orders, providing customer support, and keeping you informed about products, services, and offers where legally permitted.

3. Sharing Personal Information

We share personal information with service providers that help us deliver our services and fulfill our contracts with you.

We use Shopify to power our online store. You can read more in Shopify’s Privacy Policy.

We may also share information to comply with applicable laws, respond to lawful requests, or otherwise protect our rights.

4. Advertising, Analytics & Marketing

We may use personal information to provide relevant advertising or marketing communications where legally permitted.

We may use services such as Google Analytics to understand how visitors use our site. You can learn more in Google’s Privacy Policy.

5. Email and SMS Marketing

If you opt in, we may use your information to send order updates, abandoned cart reminders, promotional messages, or review requests.

You can unsubscribe at any time using the unsubscribe link in our emails, the instructions in SMS messages, or by contacting us.

6. Legal Basis

If you are a resident of the European Economic Area, we process personal information under the GDPR based on your consent, performance of a contract, compliance with legal obligations, protection of vital interests, performance of a public-interest task, or our legitimate interests.

7. Retention

When you place an order through the site, we retain your personal information for our records unless you ask us to delete it or longer retention is required by law.

8. Your Rights

If you reside in the EEA, you have the right to access the personal information we hold about you, transfer it to another service, and request correction, updating, or deletion.

To exercise your rights, contact us at info@olivebrick.com.

9. Cookies

A cookie is a small piece of information downloaded to your device when you visit our website. Cookies help the website remember your actions and preferences and provide information about how visitors use the site.

10. Changes and Complaints

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

If you wish to make a complaint, contact us at info@olivebrick.com.